Shipping policy

We bake all orders fresh and ship them as quickly as possible to ensure you receive the highest quality cookies. Please review the details below before placing your order:

Processing Time

All cookies are baked to order. Please allow 2–3 business days for processing before your order ships. During holidays or high-volume periods, processing times may be slightly longer.

Shipping Methods

We ship nationwide using standard, expedited, and express options at checkout. Transit times are provided by the carrier and may vary based on location, weather, and other factors outside of our control.

Tracking Your Order

Once your order ships, you’ll receive a confirmation email with a tracking number. Please allow the carrier time to update movement scans.

Warm Weather Shipping

During warmer months, we recommend faster shipping methods to help protect your cookies from heat. We are not responsible for melting or weather-related delays.

Delivery Issues

Please ensure your shipping address is accurate. We are not responsible for delays or losses due to incorrect addresses, missed deliveries, or packages marked as “delivered” by the carrier. If you experience an issue, please contact the carrier directly with your tracking number.